Google Analytics Premium: Technical Analytics Assessment

Google Analytics Tracking Code from TransUnion News pages

Google Analytics Premium Tracking Code from TransUnion News section

Background: Web analytics is a technically sophisticated tool used by marketers to gather, calculate and display advanced statistical data. Businesses depend on accurate data from web analytics to make informed business decisions about interactive marketing initiatives and to measure ROI. For web analytics to collect data and report accurately, analytics tracking code must be installed in each page and the site architecture must support accurate reporting.

To accurately measure traffic from organic search engines, analytics tracking code must be properly implemented in pages seen by users in search results.

Experiment: To determine whether or not Google’s new Analytics Premium tracking code is properly implemented at URLs indexed in search results.

Procedure: Query using Google’s advanced ‘site:’ operator for both Google Analytics Premium test case sites. Inspect the first 25 URLs shown in search results to be certain the contain functional analytics tracking code.

Results: TransUnion.com
- Two of TransUnion.com‘s top three URLs currently shown to users in Google search results don’t have Google Analytics implemented properly for accurate reporting. One of the top three results uses a 302 redirect to a page tracked by Omniture. Other pages with improperly implemented analytics for tracking organic search traffic include: TransUnion’s Newsroom and child pages, approximately 400 pages in all (ie News Releases, Press Kit, Social Media Releases…).

Results: Travelocity.com
- Two of Travelocity.com‘s top three URLs being seen right now by users in Google search results don’t have Google Analytics implemented properly. Other URLs indexed in Google search results without properly implemented analytics for tracking search traffic include: Travel for Good, Green Hotel Directory as well as child pages approximately 50 in all.

Conclusion: Google Analytics Premium is not implemented properly to track organic search traffic. In order to track organic search traffic, analytics must be implemented in pages indexed in search results and must be funtional. No matter which analytics package you use, how much it costs or who installs it, be sure analytics tracking code is properly implemented in pages seen by users in organic search results.

To ensure analytics is properly implemented in pages indexed in search results, cross reference URLs from Google Webmaster Tools with URLs reported for Google in analytics.

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Search Success Fail

In 2006 Google’s Co-Founder, Sergey Brin said, “the best answer is not necessarily a web page.” Apparently, Experian Hitwise didn’t get that memo because the company published a report last week claiming search success is based on web page visits.

Search success isn’t about page views, it’s about giving users what they want. For certain queries Google returns users with answers to queries without users having to visit a website. Experian Hitwise seems to think that is a bad thing but, then again they don’t mention uses in their report.

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Hacked Site Cloaking

Hacking is on the rise! It seems like there are a lot of newly hacked pages unintentionally cloaking. These pages contain keyword rich links and redirect users to other websites. The sites being impacted aren’t the typical mom and pop sites either. This week I’ve personally reached out to one major university, an international religious organization and an NFL franchise, to let them know their site was hacked, cloaking links and redirecting users. First though, I reported the site behaving badly via Google’s new spam report tool.

Dr Evil

Dr. Evil courtesy of http://www.stefanosalvadori.it

Google does a great job of trying to notify webmasters when they think a site is compromised but, documentation about cloaking is sparse. Sure I get it, Google doesn’t want to give bad guys detailed instructions for doing bad things. I’ve intentionally left some facets out of this post for exactly that reason. My point however is, better information could help empower good guys who are unknowingly the victims of evil. Some of the webmasters I talk with can’t identify the issue even after it is laid out in front of them. (For those who aren’t aware cloaking is against Google’s webmaster guidelines and can cause your site to be banned. “So, please don’t try this at home!”)

According to Google, cloaking is “presenting different content or URLs to users and search engines.” “Presenting” different content itself, isn’t the key take away though, when it comes to cloaking. For example, it is not considered cloaking if you “present” an image containing human-readable text (jpg, gif, png) that differs from it’s ALT attribute. Flash on the other hand is different because “alternative content” is in most cases served up from the server. Cloaking is specifically when a site returns different content from the server.

Cloaking comes in several different flavors but, in order to identify any of them you’ll need to understand each type as well as how they all work together. You won’t find identifiable traces of cloaking via the free version of Google analytics or other paid programs. Google’s documentation talks about “Serving up different results based on user agent.” They don’t really go into detail about the other types of cloaking which are by referrer and by IP. Believe it or not, it’s actually possible to cloak by user-agent, referrer, IP and/or any combination of the three.

Here are a few simple easy ways to determine whether or not a site is cloaking:

Fetch as Googlebot – If you think your site may be hacked and is currently cloaking, test it with “Fetch as Googlebot” in Google’s webmaster tools. Fetch as Googlebot uses user-agent Googlebot and comes from Google’s IP range. The information Fetch as Googlebot provides is as close as you’ll get to what Google actually “sees”. Compare the page source code from “Fetch as Googlebot” with the page source code from your page and be sure they match.

Google’s snippet – If you think a page is cloaking and don’t have access to Fetch as Googlebot in Google’s webmaster tools, go to Google’s preferences, turn off Google Instant search results and increase your number of results to 100. Then perform an advanced operator query for the site. Browse through several search result pages looking for anything odd, especially in Google’s snippet of the page TITLE element. If you don’t see anything odd in search results, click on a few links in the search results to be sure you end up on the correct page.

Google’s cache and cached text versions – After checking out Google’s snippets for anything out of the ordinary and clicking links to be sure the destination URL is correct, check out Google’s cached copy and cached text versions of your pages. You want to look for links, Javascript, rel=canonical attributes or anything else that doesn’t belong, especially near the bottom of the page in the cached text version. Also, be sure Google has cached the correct URL in their cached page.

User-Agent Switcher – This Firefox add-on will allow you to change your user-agent to Googlebot. While using user-agent Googlebot as your browser’s user-agent, compare the source code of your pages to it for any differences. Important note, User-Agent Switcher allows you to change your own user agent but, doesn’t allow access via a Google IP like Fetch as Googlebot mentioned above. If a site is cloaking by user-agent and IP you may not be able to see it using this add-on.

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Google “Content Farmer” 11.8% Search Quality Update

Google content farm algorithmic update

Google is constantly fine tuning its algorithms to prevent spam and increase the quality of search results. In most cases, few outside of the search engine marketing industry even notice when Google makes a change. Earlier this week however, Google started rolling out an algorithmic improvement to US users that will have a noticeable impact. This update may prove to be the most significant single update in years. According to Google’s recent blog post post 11.8% of queries will be impacted. Some Webmasters are already reporting issues.

“This update is designed to reduce rankings for low-quality sites—sites which are low-value add for users, copy content from other websites or sites that are just not very useful. At the same time, it will provide better rankings for high-quality sites—sites with original content and information such as research, in-depth reports, thoughtful analysis and so on.”

By the way, if you’re attending SMX West next week or SES New York in two weeks please be sure to say hello!

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GoDaddy.co Super Bowl XLV TV Commercial Fumble

One of the biggest Super Bowl XLV TV commercial fumbles in terms of search engine marketing, was GoDaddy’s ad for GoDaddy.co featuring Joan Rivers and Jillian Michaels. It took several minutes for the URL to even appear in Google search results. This delay was probably due in part to the JavaScript redirect employed. Once indexed, the URL provided no meta description and as a result appeared without a snippet. Snippets in search results help users and increase click through rates. To add insult to injury, when Godaddy.co finally appeared in search results it did so directly under a competitor’s ad with no GoDaddy ad in sight.

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